Shipping at home

TABLES DELIVERY

 

Standard shipping for table tennis tables are sent via RHD Rhenus Home Delivery and standard delivery time is 2 to 5 business days. Deliveries are made by way of 2-man handling (2MD) to the point of use a agreed upon. 2 Men Delivery provides for the highest standards of delivery services and offer the lowest damage rate.

All tables orders will be processed and shipped within one to two business days. Depending on your location the shipment can be delivered at the earliest between 2 to 5 business days.

The freight company will contact you to schedule a delivery day and a time window during the business week (excluding holidays). Should you fail to comply with the arranged delivery time, you will be responsible for any additional charges for redelivery and/or storage fees established by the freight company. 

The delivery of Ping Pong table requires you to be present when your product is delivered. Once the table is removed from the truck, the freight agent will ask you to sign a delivery receipt. Before you sign, please thoroughly inspect the table and the box for any damage. This delivery receipt is an acknowledgement by you that the shipment is in good condition. The driver cannot leave without your signature.  If you have any doubt as to the condition of the shipment, please note "Subject to Inspection" on the delivery receipt. If the driver does not allow you to make this notation, please refuse the shipment and contact CORNILLEAU.  

Due to the size of the truck the freight company may be unable to access certain residential areas. Should you feel that your required destination inaccessible to a truck, please contact CORNILLEAU Deutschland Customer Service prior to placing your order. If you have any questions or concern about your delivery location, please contact us our cutomer service. If it occurs that there are any additional delivery charges, we will contact you to confirm the order.  

Please note that CORNILLEAU  will not be held responsible for inaccurate or undeliverable addresses that you may provide. 

 

ACCESSORIES & SPARE PARTS

Standard shipping for accessories and spare are sent via Colissimo and standard delivery time is 2 to 5 business days. CORNILLEAU will send you a notification of shipment.

For customer services in Germany please contact us:

E-Mail: Deutschland@cornilleau.com